About members:
A.Forget password: Click forget password on login page→Input user name and prompt problem→Input new password
B.Reset password: Member center→ reset login password→please carefully input and confirm the original password and new password→Reset
C.Edit member information: Member center→edit personal profile→please carefully input and confirm the information revised→submit to save.
ABout order:
A.Order and reservation order: Input purchase/order quantity → immediate purchase/booking → submit order/reservation order → delivery mode and requirement notes → submit the order/reservation order.
B.View the order and reservation order: Member → view all orders/reservation order.
C.Revise the order and reservation order: Member center → Update(the order must be in pending to confirm status)→ reedit order/reservation order → submit order/reservation order
About delivery:
A.Delivery method:
B.Cost of Delivery:
C.Delivery time:
About after-sale:
A.If there''s quality problem when you receive the product and the product that is sold, please contact the customer service or call the customer service hotline to deal with it.
B.If you receive products with quantity less or damage, please contact the customer service or call the customer service hotline without confirming receipt.
C.If the product you receive can not be installed, please refer to the drawing. Please contact the customer service or call the customer service hotline for processing.
D.If the products you receive are lack of accessories, please contact the customer service or call the customer service hotline for handling.
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